Add Maple

IIEX North America

AddMaple WON theExperts' Choice Award +Audience Favourite Award

Washington DC29-30 April 2026

Our Pitch? The future of insights is not just about FASTER analysis.

It is connected people understanding across fragmented data.

Statistically groundedAI accelerated

Watch our winning IIEX demo

People don't exist in one dataset

Customers, employees, and users leave signals everywhere:

surveys, reviews, support conversations, interviews, community channels, behavioural data, and internal systems.

But most teams still analyse those sources separately.

That creates blind spots, slows decisions, and leaves teams guessing what is really happening.

AddMaple brings fragmented data into one explorable workspace, so teams can understand:

  • What's happening.
  • Why it's happening.
  • What to do next.

What we showed in the demo

In the award-winning IIEX demo, we used a webcam brand looking for growth opportunities.

AddMaple connected survey data, tested statistical relationships, explored open-ended feedback, analysed key drivers, and pulled in public reviews across 14 products.

The result was not just a faster dashboard.

It revealed a deeper customer truth: people were not only judging webcam quality on image clarity. They were judging how confident, professional, and in control they felt on camera.

That is the kind of insight teams miss when data stays disconnected.

Why teams use AddMaple

AddMaple replaces slow, static analysis workflows with connected, explorable insight.

Instead of waiting for crosstabs, scrolling through spreadsheets, or sending another static deck, teams can:

  • connect raw data from multiple sources
  • instantly explore patterns and differences
  • find statistically meaningful relationships
  • understand what is driving outcomes
  • turn open text into traceable themes
  • link every insight back to source evidence
  • build interactive insight hubs stakeholders can explore
  • export editable PowerPoint charts when they need to take action

So your insight does not stop at the presentation.

It keeps working across the organisation.

Built for connected understanding

AddMaple is built for CX, insights, people teams, and agencies that need to turn disconnected data into action.

Use it to unify NPS, support, reviews, survey data, trackers, open feedback, employee experience data, and behavioural signals.

Find the patterns. Explain the drivers. Share the evidence. Track whether change is working.

AI you can trust

AddMaple's AI does not sit on top of your data as a black-box summary tool.

It runs on top of AddMaple's statistical, charting, text analysis, and dashboard engines.

That means outputs are explainable, reproducible, editable, and traceable back to the underlying data.

If it can't link back to the evidence, it doesn't count as insight.

See why AddMaple won

Watch the demo to see how AddMaple helps teams connect the dots, see what competitors don't, and ship better decisions faster.

People don’t exist in one dataset

Customers, employees, and users leave signals across many places.

  • Surveys
  • Reviews
  • Support conversations
  • Community channels
  • Internal systems
  • Behavioural data

AddMaple helps teams uncover hidden patterns within a dataset then connect those patterns across sources to see the full picture, make better decisions, and track whether change is working.

Built forCXInsightsPeopleTeams & Agencies
Andrea Knight Dolan
AddMaple creates instant chart dashboards that let you analyze your survey data visually and is one of the best ways I've found to conduct AI-powered thematic analysis of open-ended results.

Andrea Knight Dolan, Professor at University of Toronto, ex-Google

Post Fieldwork Workflow Comparison

The old non-explorable workflow is static, costly and slow

Crosstab requests -> wait -> scroll -> repeat.

Traditional Crosstab Cycle

  1. Data Processing starts
  2. Request crosstabs often without seeing the data
  3. Wait for tabulations / DP
  4. Receive static spreadsheets
  5. Scroll through hunting for significant differences
  6. New question appears → request new crosstabs again

You drown in tables. Blind spots accumulate. Time and cost compound.

AddMaple Explorable Workflow

  1. Connect raw data straight from survey tool
  2. Auto-transform into an explore-ready workspace
  3. Click any demographic or question to see top group differences
  4. Ask AI to explain differences using tests + full dataset context
  5. New question appears, answer it immediately
  6. Write the story as you explore with branded charts and tables

Build banners, find key drivers, uncover clusters, all from raw data on day one.

Capabilities for connected understanding

Capability 01

Connect signals across every source

People do not exist in one dataset. AddMaple connects surveys (CSV/SAV), reviews, support conversations, transcripts, internal systems, and behavioral data so teams can see the full picture across disconnected data.

Capability 02

Start with answers, not data prep

Most teams lose momentum in prep and handoffs. AddMaple turns raw, multi-source inputs into an explore-ready workspace from day one so you can focus on decisions, not processing cycles.

Capability 03

Understand what is driving outcomes

When NPS drops, churn rises, or engagement shifts, AddMaple ranks the strongest drivers behind the change. Move from "what happened" to "why it happened" and "what to do next" with evidence you can defend.

Capability 04

Turn feedback into structured, usable insight

Convert open text from surveys, support, reviews, and transcripts into traceable themes and sentiment linked to structured data. Every finding links back to the exact excerpt so insight remains auditable.

If it can't link back to the verbatim, it doesn't count as insight.

Capability 05

Explore how people think, not just what they said

Understand how opinions connect across segments, channels, and moments in time. Click into any response pattern to compare what the same people say elsewhere, including multi-select behavior and follow-on context.

Capability 06

AI that runs analysis you can trust

Unlike generic copilots, AddMaple's agent runs on top of our statistical and chart engines to produce editable pivots, charts, and dashboards. Results are explainable, reproducible, and traceable back to source evidence.

Capability 07

Be the person who makes insight usable across the organisation.

Turn your analysis into a branded, interactive microsite where stakeholders can explore the story behind the data, guided by your narrative, supported by charts, and enhanced with optional AI Q&A.

Instead of sending another static deck, you give teams a place to ask follow-up questions, slice the data for their own decisions, and export editable PowerPoint charts when they need to take action.

Your insight doesn't stop at the presentation. It keeps working for the organisation.

We have shaved a full month off of our project timeline in terms of analysis and visualization of our data. Clients love being able to root around in their data. AddMaple will guide them to where there are interesting correlations.

Susan Baier, Founder & CEO, Audience Audit

After 20 years using Tableau, they switched to AddMaple because it is built for insight mining as a continuous cycle - during the analysis and ongoing in the deliverables. Read the case study

Susan Baier

Multiple Data Sources

One workspace for connected understanding

Surveys

Online Reviews

Social Signals

Data lake

Cloud Storage

Trackers

Elsevier ScienceDirect

Trusted in academia

Dr Tami Yap, BDSc (Hons) FRACDS DCD PhD FOMAA

Built for rigorous thematic analysis: used in peer-reviewed research to code large open-text datasets into auditable themes.

Who it's for

Built for CX, insights, and people teams

If your team needs to find insights, explain what is happening, and prove what to do next, AddMaple helps turn analysis into evidence your stakeholders can act on.

NPSSupportReviewsConversations

CX teams

Understand what's driving customer experience and fix it

Unify NPS, support, reviews, and conversation data to identify friction, prioritise action, and track whether changes are improving customer experience over time.

SurveysTrackersOpen feedbackDrivers

Insights teams

Move from reporting results to explaining what they mean

Connect surveys, trackers, and open feedback to uncover patterns, understand drivers, and deliver stronger, evidence-backed recommendations.

EXPeople dataWork signalsImpact

People teams

See the full employee experience and improve it

Connect employee experience tools, people systems, and workplace signals to understand what employees are experiencing and measure whether interventions are working.

Built for teams turning disconnected data into action

Connect the dots and ship decisions faster.

For CX, insights, and people teams unifying multi-source feedback and data into decision-ready outputs.

Replaces disconnected analysis workflows with one connected, evidence-linked system.

AddMaple is deployed based on your workflows, data complexity, and scale - from small teams to global research organisations.

Need answers fast?

Ask AddMaple's AI guide about workflows, capabilities, and setup.

Get quick help on what AddMaple can do and how teams typically use it.

Security and AI trust

Visit Trust Center

Built for security-conscious CX, insights, and people teams: clear AI boundaries, enterprise access controls, and safe integration patterns.

Your data is never used to train AI

Customer data stays private and is not used to train foundation or AddMaple models.

Controlled AI

AI is explainable, tied to a proprietary statistical engine, and includes column-level controls with visible evidence paths.

Enterprise SSO support

Google SSO and enterprise SSO are supported for secure team access control.

Secure data lake integrations

Connect to governed sources and analyze without creating risky data sprawl.

Enterprise compliance posture

GDPR aligned, ICO registered, ISO27001-aligned practices, with CAIQ support for security reviews.

Secure sharing controls

Publish with private links and password protection so stakeholders can access insights safely.

See it live

Ready to turn analysis into action?

Find the patterns, explain the drivers, and share evidence your stakeholders can trust.

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