At AddMaple, we take the security of your data extremely seriously. Here is an overview of our approach. If you need further assistance, please contact us.
- Confidentiality: Your data remains on your computer and is not uploaded to the cloud. Each time you load a project in AddMaple, we read from the data afresh from your computer.
- Optional AI: If you choose, we make available AI features that use OpenAI. These features are opt-in and you choose exactly what data gets shared with OpenAI, for example if you want a text column summarized then just the data from that column will be sent to OpenAI. We have a commercial contract with OpenAI which ensures that your data is not saved by them or used for training any models.
- Integrity: AddMaple operates in a read-only mode to preserve the raw data integrity. Any changes, like column title modifications, are stored separately.
- Encryption: We use TLS 1.2 with modern ciphers. Any metadata stored in the cloud is encrypted at rest. We have a Qualys A+ rating.
- Security Measures: We conduct automated vulnerability checks and regular penetration testing, along with other standard security mitigations.
- Data Protection: AddMaple is fully compliant with GDPR and is registered with the ICO (Reg No. ZB563233).
- Information Security: Our internal processes follow the best practices from ISO27001.
- Authentication: We support Google SSO for all accounts, and other SSO providers for business accounts.
- Access Control: For business accounts we support admin and analyst accounts to simplify and provide control over datasets centrally.
- Performance and Scalability: AddMaple is optimized for speed, handling millions of rows and hundreds of megabytes efficiently in-browser, outperforming traditional spreadsheets and BI tools. Our serverless platform facilitates zero downtime deployments, targeting 99.99% uptime.
- Support and Maintenance: Business customers enjoy premium support with fast email responses, video calls, and assistance with specific datasets.
- Disaster Recovery and Data Backup: Cloud-stored metadata is replicated to another region for disaster recovery. Our system is resilient to failures and can be ported to an alternative cloud platform if needed.