At AddMaple we value privacy. This policy explains our approach.
What we collect
- Email address at signup (used to identify you on login).
- Name/role/feature interests to understand user needs.
- Data you import for analysis; processed in your browser and not stored on our servers unless you explicitly publish/share.
- Product usage and performance/error telemetry to improve reliability (aggregated/pseudonymized where possible).
- Published reports you create and share (charts, not raw data unless you choose to make data explorable).
How we store the information
- Your information is securely stored with Amazon Web Services. Data may be processed in the US/EU by our processors (AWS, Vercel, Paddle, Loops, OpenAI, Google); we use appropriate safeguards for cross-border transfers.
What we do with the information
- We use your email to communicate with you.
- Project metadata is used to provide the service.
Who we share the information with
- AWS and Vercel as data processors to help provide the service.
- Loops (loops.so) for managing email communication.
- Paddle as merchant of record for payments/subscriptions.
- Tolt for referral tracking (only when you interact with referral links).
- Google (Ads/Analytics) for marketing measurement only if you accept marketing cookies (see our Cookies page).
- Attio as our CRM for customer relationships and support.
- OpenAI only if you explicitly opt in to AI features; only the text/data you select is sent, not stored or used for training.
- No data files are uploaded or stored by us or our processors unless you explicitly share a report or a project within a team account.
Retention and destruction
- Published reports stay available until you delete them.
- Other personal data is retained while your account is active or as required for billing/compliance, then deleted on request.
What we don’t and won’t ever do
- We don’t and never will sell or rent your information to any 3rd party.
Your GDPR rights (EU/EEA/UK)
- Right to Access – request the personal data we hold.
- Right to Rectification – correct inaccurate or incomplete data.
- Right to Erasure – request deletion, subject to conditions.
- Right to Restriction of Processing – limit how we process your data.
- Right to Data Portability – receive a copy in a portable format.
- Right to Object – object to processing under certain conditions.
Your CCPA/CPRA rights (California)
- Know what personal information we collect and how we use/share it.
- Access and request deletion of personal information (subject to exceptions).
- Opt out of sale/sharing of personal information (we do not sell your data).
- Non-discrimination for exercising your privacy rights.
To exercise your rights, contact hello@addmaple.com.
