At AddMaple we value privacy - this policy explains our approach.
What we collect
We ask for your email address when you signup to our service. This is our primary mechanism to identify you when you log in.
We also ask how we should address you, your role and the features you are interested in. This helps us understand what our users' priorities are.
We allow you to import data for analysis into AddMaple. We don't store this data - it is processed on your browser.
We collect usage data on how you use the service.
When you create and publish a report, we host your report in order for you to be able to share it. This report will contain the summarized charts you have added, but won't contain your raw data, unless you choose to make data explorable.
How we store the information
Your information is securely stored with Amazon Web Services.
What we do with the information
We use your email to communicate with you.
Your project metadata is used to provide the service to you.
Who we share the information with
We use AWS and Vercel as data processors to help provide the service.
We use Email Octopus for managing email communication.
We use Paddle as our merchant of record to handle payments and subscriptions.
If you explicitly opt-in to our AI features, then we use OpenAI to provide AI powered features. Only data you explicitly select will be sent to OpenAI and you remain in full control. We have a commercial license and your data will not be stored or used for training any AI models by OpenAI.
No data files are uploaded and stored by our service or any of our processors, unless you explicitly choose to make a sharable report or share a project within a team account
We don't use any other processors.
Retention and destruction
You can remove your data at any time from our service.
What we don’t and won’t ever do
We don’t, and never will sell or rent your information to any 3rd party.
Your GDPR Rights
If you are a resident of the European Union (EU), you have the following rights under the GDPR:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
- Right to Restriction of Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data under certain conditions.
To exercise any of these rights, please contact us at hello@addmaple.com
