AddMaple brings surveys, reviews, support, and internal data into one explorable workspace.
So teams can understand what’s happening, why it’s happening, and what to do next.
Cited in peer-reviewed Methods for coding open ends into themes ( Elsevier / Science Direct)
Customers, employees, and users leave signals across many places.
AddMaple helps teams uncover hidden patterns within a dataset then connect those patterns across sources to see the full picture, make better decisions, and track whether change is working.
AddMaple creates instant chart dashboards that let you analyze your survey data visually and is one of the best ways I've found to conduct AI-powered thematic analysis of open-ended results.
Andrea Knight Dolan, Professor at University of Toronto, ex-Google
Connected understanding workflow
Separate tools -> disconnected findings -> slower decisions.
Teams miss the full picture. Blind spots compound.
Connect the dots, align teams faster, and track whether change is working.
Capability 01
People do not exist in one dataset. AddMaple connects surveys (CSV/SAV), reviews, support conversations, transcripts, internal systems, and behavioral data so teams can see the full picture across disconnected data.
Capability 02
Most teams lose momentum in prep and handoffs. AddMaple turns raw, multi-source inputs into an explore-ready workspace from day one so you can focus on decisions, not processing cycles.
Capability 03
When NPS drops, churn rises, or engagement shifts, AddMaple ranks the strongest drivers behind the change. Move from "what happened" to "why it happened" and "what to do next" with evidence you can defend.
Capability 04
Convert open text from surveys, support, reviews, and transcripts into traceable themes and sentiment linked to structured data. Every finding links back to the exact excerpt so insight remains auditable.
If it can't link back to the verbatim, it doesn't count as insight.
Capability 05
Understand how opinions connect across segments, channels, and moments in time. Click into any response pattern to compare what the same people say elsewhere, including multi-select behavior and follow-on context.
Capability 06
Unlike generic copilots, AddMaple's agent runs on top of our statistical and chart engines to produce editable pivots, charts, and dashboards. Results are explainable, reproducible, and traceable back to source evidence.
Capability 07
Turn your analysis into a branded, interactive microsite where stakeholders can explore the story behind the data, guided by your narrative, supported by charts, and enhanced with optional AI Q&A.
Instead of sending another static deck, you give teams a place to ask follow-up questions, slice the data for their own decisions, and export editable PowerPoint charts when they need to take action.
Your insight doesn't stop at the presentation. It keeps working for the organisation.
We have shaved a full month off of our project timeline in terms of analysis and visualization of our data. Clients love being able to root around in their data. AddMaple will guide them to where there are interesting correlations.
Susan Baier, Founder & CEO, Audience Audit
After 20 years using Tableau, they switched to AddMaple because it is built for insight mining as a continuous cycle - during the analysis and ongoing in the deliverables. Read the case study
Multiple Data Sources
One workspace for connected understanding
Surveys
Online Reviews
Social Signals
Data lake
Cloud Storage
Trackers
Trusted in academia
Built for rigorous thematic analysis: used in peer-reviewed research to code large open-text datasets into auditable themes.
Who it's for
If your team needs to find insights, explain what is happening, and prove what to do next, AddMaple helps turn analysis into evidence your stakeholders can act on.
CX teams
Unify NPS, support, reviews, and conversation data to identify friction, prioritise action, and track whether changes are improving customer experience over time.
Insights teams
Connect surveys, trackers, and open feedback to uncover patterns, understand drivers, and deliver stronger, evidence-backed recommendations.
People teams
Connect employee experience tools, people systems, and workplace signals to understand what employees are experiencing and measure whether interventions are working.
Built for teams turning disconnected data into action
For CX, insights, and people teams unifying multi-source feedback and data into decision-ready outputs.
Replaces disconnected analysis workflows with one connected, evidence-linked system.
AddMaple is deployed based on your workflows, data complexity, and scale - from small teams to global research organisations.
Need answers fast?
Get quick help on what AddMaple can do and how teams typically use it.
Built for security-conscious CX, insights, and people teams: clear AI boundaries, enterprise access controls, and safe integration patterns.
Customer data stays private and is not used to train foundation or AddMaple models.
AI is explainable, tied to a proprietary statistical engine, and includes column-level controls with visible evidence paths.
Google SSO and enterprise SSO are supported for secure team access control.
Connect to governed sources and analyze without creating risky data sprawl.
GDPR aligned, ICO registered, ISO27001-aligned practices, with CAIQ support for security reviews.
Publish with private links and password protection so stakeholders can access insights safely.
See it live
Find the patterns, explain the drivers, and share evidence your stakeholders can trust.
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